Privacy & Cookie Policy
Last Updated: 7 September 2026
1. Introduction
Energy Tec ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and PECR.
2. Who We Are
Company Name: Energy Tec Ltd
Address: 32 Barnack Industrial Centre, Kingsway, Wilton SP2 0AW
Telephone: 01722 334826
Email: info@energy-tec.co.uk
Website: www.energy-tec.co.uk
Energy Tec is the data controller responsible for the personal information collected through this website.
3. Personal Information We Collect
When you contact us through our website enquiry form, we may collect your name, telephone number, property address, email address (if provided), and enquiry details.
4. How We Use Your Information
We use your information to respond to enquiries, provide quotations, arrange site surveys and appointments, discuss renewable energy products and services, maintain records of communications, improve our website and services, and meet legal obligations.
5. Lawful Bases for Processing
Contract, Legitimate Interests and Legal Obligations.
6. Marketing
We will not use information submitted through our enquiry form for marketing unless you specifically request information or separately consent.
7. Sharing Information
We may share information with Wix, email providers, IT support providers, professional advisers and authorities where legally required.
8. International Transfers
Where information is transferred outside the UK, appropriate safeguards will be used.
9. Data Retention
General enquiries: up to 24 months. Customer records retained as required for contractual, warranty, legal and accounting purposes.
10. Data Security
We implement appropriate technical and organisational measures to protect personal information.
11. Your Rights
You may request access, correction, deletion, restriction, objection and data portability rights under UK GDPR.
12. Complaints
You may complain to the Information Commissioner's Office (ICO).
COOKIE POLICY
13. What Are Cookies?
Cookies are small text files stored on your device. This policy also applies to similar technologies.
14. How We Use Cookies
Security, website functionality, preference storage, performance measurement and analytics where consent is provided.
15. Types of Cookies
Essential Cookies, Analytics Cookies and Marketing Cookies.
16. Cookies Used On This Website
XSRF-TOKEN, hs, svSession, SSR-caching, consent-policy and bSession may be used by Wix.
17. Cookie Consent
Users can accept all, reject non-essential cookies or manage preferences. Non-essential cookies are not set until consent is given.
18. Browser Controls
Most browsers allow users to delete or block cookies.
19. Changes To This Policy
This policy may be updated from time to time.
20. Contact Details
Company Name: Energy Tec Ltd
Address: 32 Barnack Industrial Centre, Kingsway, Wilton SP2 0AW
Telephone: 01722 334826
Email: info@energy-tec.co.uk
Website: www.energy-tec.co.uk